When booking a session or subscribing to a plan with Circle Back, please keep the following in mind:

Subscriptions

• The “Keep It Moving” plan requires a minimum two (2) month commitment.
• After the initial two months, your subscription will automatically renew monthly until you cancel.
• Subscription sessions must be scheduled and used within the billing month. Unused sessions do not roll over.

One-Off Sessions

• Gut Check and Deep Dive are one-time bookings and non-refundable.
• These sessions may be rescheduled with at least 24 hours’ notice.

Cancellations

• Cancellations made with less than 24 hours’ notice, or missed sessions, are forfeited without refund.
• Subscription cancellations made after the minimum two-month period remain active until the end of the current billing cycle.

Payments

• All fees are charged in U.S. Dollars (USD) and processed securely through Stripe.
• International clients are responsible for any currency conversion fees, foreign transaction charges, or local taxes (such as VAT/GST) applied by their bank or payment provider.
• All payments are final and non-refundable, except where required by law.